Telehealth Mental Health Services
Mental health services available through technology
Many of our mental health services are accessible through telehealth (real-time video teleconferencing) capabilities from the comfort of your own home:
- Individual and family therapy
- Addiction Counseling
- Medication management
- Case management
Please note that intake appointments are preferred in person.
Telehealth appointments are conducted by secure video conference. Our staff will work with you to set up telehealth appointments in a way that is comfortable and convenient for you.
Access our Virtual Clinic at wilder.doxy.me Type in “Front Office” to speak with a member of our front desk team.
Please note that intake or first appointments are typically in person. No appointments are needed for intakes: You can simply come to the clinic during walk-in hours. If you prefer your first appointment to be virtual, contact us at 651-280-2310.
What is Telehealth?
“Telehealth” refers to healthcare that is provided by video rather than in person. If you have ever called your doctor or a nurse line with questions about your health, you have used telehealth.
During the COVID-19 pandemic, many providers like Wilder are expanding telehealth options to continue serving people who need mental health and addiction support but cannot be seen in person.
Do I need a Computer to Access Telehealth?
You will need either a computer or a smart device to receive telehealth services. Please call us at 651-280-2310 and our staff will help you navigate any questions related to telehealth appointments.
Is Telehealth Secure?
Wilder’s telehealth services meet the Minnesota Department of Human Services standards for patient privacy and information security. Our technology and records systems are designed to protect your private health information.
Is Telehealth Covered by Insurance?
Wilder accepts MA (Medical Assistance), MNCare, Medicare, most health insurances and private pay for telehealth services. Many insurance providers cover telehealth as an option for receiving mental health support. Please check with your insurance provider with any questions about your coverage.
Where Should I Be When I’m receiving Telehealth Services?
It is recommended that you are at a private secure area where you have good wireless service. If you are not able to be at a private setting, we recommend that you use a headset connected to your device.
